Returns & Refunds policy
You are entitled to cancel your order within 30 days without giving any reason for doing so.
The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail kumbamelachakras
We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 30 days
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.
The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
12/328, Amarjoti Gardens, Udumalpet, Tripur, Tamilnadu< India - 642128
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Gifts:
If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.
Refund & Cancellation Policy
Effective Date: 25/02/2025
At [Your Website Name], we strive to provide high-quality digital products to our customers. Since our products are digital and instantly accessible upon purchase, we have a strict refund and cancellation policy. Please read the following terms carefully before making a purchase.
1. Refund Policy
Due to the nature of digital products, all sales are final, and we do not offer refunds under the following conditions:
You have successfully downloaded or accessed the digital product.
You changed your mind after the purchase.
You purchased the product by mistake.
However, refunds may be considered in the following cases:
If you were charged multiple times for the same product due to a technical issue.
If the product is defective, corrupted, or significantly different from its description. In such cases, you must report the issue within [X] days of purchase with valid proof.
2. Cancellation Policy
As digital products are delivered instantly, cancellations are not possible once the order is placed.
If you have not accessed or downloaded the product, you may contact us within 24 hours to request a cancellation. Approval is subject to our discretion.
3. Replacement Policy
If you experience any technical issues with the purchased digital product, we will provide:
A replacement of the same product.
A corrected version if the original file had errors.
To request a replacement, please contact us at [Your Support Email] with your order details.
4. Contact Us
If you have any questions about our refund & cancellation policy, please reach out to our support team at:
kumbamelachakras@gmail.com
We appreciate your understanding and thank you for choosing mahakumbhmela.store